Frequently Asked Questions
Shipping
Which countries do you ship to?
We ship worldwide, including Slovenia, Germany, Austria, France, the UK, the US, Italy, the Netherlands, Belgium, Spain, and many more countries.
How long does delivery take?
For orders within Slovenia, estimated delivery is 5–10 business days. For international orders, estimated delivery is 9–14 business days.
Do orders come with tracking?
Yes — every order includes tracking. You will receive your tracking number by email once your order has been dispatched.
Is shipping free?
Standard shipping within Slovenia is free on orders over €65. International orders ship at a flat rate of €17.00.
Sizing
How do your clothes fit?
All SlopeMTB tees and longsleeves are cut oversized with a drop shoulder. They run true to size in an oversized fit. If you are between sizes, we recommend sizing up.
Where can I find measurements?
Full garment measurements in cm and inches are available on our Size Guide page.
What sizes do you offer?
All products are available in S, M, L, XL and XXL/2XL.
Returns and Exchanges
Do you accept returns?
Yes. We accept returns within 14 days of delivery. Items must be unworn, unwashed and in their original condition with all tags attached. Return shipping costs are the responsibility of the customer.
How do I start a return?
Contact us via our Contact page within 14 days of receiving your order, including your order number and reason for return.
Do you offer exchanges?
We do not offer direct exchanges. Please return your item for a refund and place a new order for the size or colour you need.
Orders
Can I cancel my order?
Orders cannot be cancelled once placed. Please double-check your size and shipping details before completing your purchase.
Clothing Care
How should I wash my SlopeMTB clothing?
Machine wash at 30°C on a gentle cycle. Do not bleach. Tumble dry low. Iron at low temperature — never directly on a print. Do not dry clean.
Contact
How do I get in touch with SlopeMTB?
You can reach us via our Contact page. We aim to respond to all enquiries as quickly as possible.